Developing Quality and Performance Criteria for a Clinical Document Imaging Project

Despite the rapid pace of implementation of clinical document imaging technology, little is known about the effects such systems have on the institutions that use them. In order tofacilitate evaluations ofclinical document imaging systems, a qualitative approach was taken to define potential quality and performance measures. These measures were then categorized and rated. The performance and quality indicators identified in this study provide a basis for fiurther research that will validate these indicators andprovide aframeworkfor evaluating the impact of clinical document imaging on health systems.